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What to Automate

 

What processes to automate

  • Objectives vs. Constraints
  • Inbound vs. Outbound

Right-sizing

Throughput vs Variability

  • Hard limits
  • Cross-Over points

Technology Selection/Feasibility

Agile Execution

Measure even if imperfect

Big-Bang vs. Incremental Gains, Eating Elephants

  • Lengthwise: Islands of Automation
  • Widthwise: Thin-Threading
  • Heightwise: HILT, Collaborative Automation

The